How Brands should respond Socially

Brillant response form the Bodyform team to a post on their facebook page.
Brands take notice, craft a smart response that get people talking and help drive brand engagement.
Very Good.

Hi Richard. We loved your post on our Facebook page. (https://www.facebook.com/Bodyform/posts/10151186887359324). We are always grateful for input from our users, but your comment was particularly poignant. If Facebook had a “love” button, we’d have clicked it. But it doesn’t. So we’ve made you a video instead. Unfortunately Bodyform doesn’t have a CEO. But if it did she’d be called Caroline Williams. And she’d say this.

Do let us know if we can help you further…

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